This course was crafted to equip learners in the humanitarian sector with a foundational understanding of effective organizational crisis management. It is designed to be relevant to both technical and non-technical audiences.

My Role
As an instructional designer, my responsibility was to transform the subject matter experts’ (SME) information and the face-to-face course into an engaging online format. This process involved several key tasks:

• Storyboard Development: I prepared a detailed storyboard to outline the course structure and flow.
• Content Adaptation: I rewrote the content to suit an online audience, ensuring clarity and engagement.
• Scenario Creation: I developed practical scenarios to illustrate theoretical concepts, aiming to replicate the interactive and immersive experience of the face-to-face course.

Innovative Approach

I adopted a unique method by presenting the content as short audiobook entries set in a fictitious Non-Governmental Organization (NGO). This narrative approach helped in making the learning experience more relatable and engaging for the learners.

Objectives

• Explain the definition, drivers, and phases of organisational crises.
• Identify, anticipate, prepare for, respond to, and reflect on organisational crises in a conflict-sensitive manner.
• Understand the importance of conflict sensitivity and awareness when preparing for and responding to an organisational crisis.

Tools used

• Articulate Storyline
• Photoshop
• Illustrator
• 11 Labs
• Wondercraft
• Midjourney